Terms & Condition
Last Updated: September 30, 2026
Welcome to Whiteriche. These Terms & Conditions govern your use of www.whiteriche.com and your purchase of products from our website.
By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.
1. About Whiteriche
Whiteriche is an online jewellery brand based in Surat, Gujarat, India.
Throughout these Terms & Conditions, "Whiteriche", "we", "us", and "our" refer to Whiteriche.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
-
Use the website for fraudulent or unlawful activities
-
Attempt to gain unauthorised access to our website or systems
-
Copy, reproduce, or misuse our website content without permission
-
Interfere with the operation or security of the website
-
Use our content, images, designs, or trademarks for commercial purposes without written permission
We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information on our website are accurate.
However, slight differences in colour, appearance, texture, or finish may occur due to photography, lighting, device screens, and the natural characteristics of jewellery materials.
We reserve the right to correct errors, update product information, or modify product availability without prior notice.
4. Pricing
All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Prices may change from time to time without prior notice.
Any applicable taxes, shipping charges, or other fees will be displayed during the checkout process where applicable.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
After placing an order, you will receive an order confirmation by email, SMS, or other available communication channels.
An order is considered accepted once it has been confirmed by Whiteriche.
We reserve the right to cancel or refuse an order in certain circumstances, including:
-
Product unavailability
-
Pricing or product information errors
-
Suspected fraudulent activity
-
Incorrect customer information
-
Shipping restrictions
-
Other circumstances that prevent us from fulfilling the order
If we cancel a prepaid order, any eligible payment will be refunded through the applicable payment method.
6. Payment
We accept payment methods made available at checkout.
All payments must be successfully completed before an order is processed, except where Cash on Delivery is specifically offered.
You agree to provide accurate and complete payment and billing information.
7. Shipping and Delivery
Orders are processed and delivered according to our Shipping Policy.
Estimated delivery timelines are provided for guidance and may vary due to courier delays, weather, public holidays, remote locations, or circumstances beyond our reasonable control.
Please ensure that your shipping address and contact information are accurate.
8. Returns, Exchanges and Refunds
Returns, exchanges, cancellations, and refunds are governed by our Return, Exchange & Refund Policy.
Please review that policy before placing an order.
9. Intellectual Property
All content available on the Whiteriche website, including:
-
Logos
-
Brand names
-
Product designs
-
Product photographs
-
Images
-
Videos
-
Text
-
Graphics
-
Website design
-
Other visual and written content
is owned by or licensed to Whiteriche and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially use our content without prior written permission.
10. User Reviews and Content
If you submit a review, photograph, video, testimonial, or other content to Whiteriche, you confirm that you have the right to share that content.
By submitting content, you grant Whiteriche permission to use, reproduce, display, and publish that content for marketing, promotional, and website purposes, subject to applicable law.
We reserve the right to remove content that is unlawful, offensive, misleading, or violates the rights of others.
11. Third-Party Links and Services
Our website may contain links to third-party websites, payment providers, shipping services, social media platforms, or other external services.
Whiteriche is not responsible for the content, availability, security, or privacy practices of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
12. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from viruses or other harmful components.
We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.
13. Limitation of Liability
To the extent permitted by applicable law, Whiteriche will not be liable for indirect, incidental, or consequential losses arising from your use of our website or products.
Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.
14. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
15. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated "Last Updated" date.
Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.
16. Governing Law
These Terms & Conditions are governed by the laws of India.
Any disputes arising from your use of the website or purchase of our products will be subject to the applicable courts and legal jurisdiction in Surat, Gujarat, India, subject to applicable law.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Whiteriche
4th Floor, Crystal Building,
Near Torrent Power, Gotalawadi, Tunki, Katargam,
Surat, Gujarat 395004, India
Email: whitericheteam@gmail.com
Phone / WhatsApp: +91 90990 96085
Customer Support Hours:
Monday – Saturday: 10:00 AM – 7:00 PM IST
Sunday: Closed
