Shipping Policy
Last Updated: September 30, 2026
At Whiteriche, every order is carefully checked, packed, and prepared with care before it leaves us. We aim to make your delivery experience as seamless as your shopping experience.
Order Processing
All orders are usually processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During festive periods, launches, or promotional events, processing may take slightly longer. We will keep you informed if there is a significant delay.
Delivery Timeline
Once your order has been dispatched, the estimated delivery time is:
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Metro Cities: 2–4 business days
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Tier 2 & Tier 3 Cities: 3–6 business days
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Remote Locations: 5–8 business days
Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances beyond our control.
Shipping Charges
Free shipping is available on prepaid orders across India.
If Cash on Delivery (COD) is available for your order, a nominal convenience fee may apply.
Any applicable shipping charges will be clearly displayed at checkout.
Order Tracking
Once your order has been dispatched, you will receive tracking details via email, SMS, or WhatsApp.
You can use the tracking information to follow your shipment until it reaches you.
Delivery Attempts
Our courier partners may make multiple delivery attempts.
If an order cannot be delivered because of an incorrect address, unavailable recipient, refusal to accept the package, or other customer-related reasons, the shipment may be returned to Whiteriche.
Additional shipping charges may apply if the order needs to be re-dispatched.
Incorrect or Incomplete Address
Please make sure your shipping address and contact details are accurate before placing your order.
Whiteriche is not responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by the customer.
Damaged or Tampered Packages
If your package appears visibly damaged, opened, or tampered with at the time of delivery, please refuse the delivery where possible and contact us immediately.
For faster assistance, please share clear photographs and an uninterrupted unboxing video of the package.
International Shipping
International shipping is currently not available.
We look forward to bringing Whiteriche to customers around the world in the future.
Need Help?
If you have any questions regarding your shipment or delivery, please contact us:
Whiteriche
Email: whitericheteam@gmail.com
Phone / WhatsApp: +91 90990 96085
Customer Support Hours:
Monday – Saturday
10:00 AM – 7:00 PM IST
Sunday: Closed
